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Peace and Stability Operations
Geopolitical Risks and Supply Chains
Geopolitical risks have always plagued supply chain operations; however, as supply chains have become more global, the risks they are exposed to have also expanded. The risks run the gamut from trade wars to actual wars. Companies can take steps to mitigate risks in their global supply chains.

Peace and Stability Operations
Doing Business in Time of War: Nestlé and Ukraine
Global companies, like Nestlé, routinely operate in areas of conflict. When they do, they must navigate a minefield of issues, from securing the safety of their workers to protecting their business reputation.

Artificial Intelligence
The Digital Enterprise and Boring AI
When critics raise the specter of artificial intelligence (AI) systems annihilating humankind, they are referring to artificial general intelligence (AGI) systems (i.e., sentient computers with a will of their own). No such system currently exists (although generative AI systems can sometimes appear spookily self-aware). The truth is that AI systems can be extremely beneficial to businesses, even if they seem boring compared to AGI.

Global Value Chains
Shorter Supply Chains are Upending Globalization Patterns
At the height of the pandemic, there were numerous calls for decoupling from China to protect national interests. As supply chain challenges eased and cooler heads prevailed, calls for decoupling decreased, but admonitions to de-risk supply chains increased. De-risking supply chains often means creating shorter ones.

Autonomous Intelligent Enterprise
Where Should Business Decisions Be Made?
Countless decisions are made every day in every business. It turns out that it matters where those decisions are made. Some decisions should be made on the front lines, while others should be made in decision centers or war rooms.

Autonomous Intelligent Enterprise
Looking Forward to the Autonomous Intelligent Enterprise
In a world that is moving towards autonomous vehicles, aircraft, and robots, many pundits predict autonomous digital enterprises are not far behind. According to analysts from Pegasystems, “The autonomous enterprise is an organization which comprehensively applies AI and automation to engagement, servicing, and operations across the organization to operationalize agility and create a business that can become self-optimizing.”

Artificial Intelligence
Towards Causal Artificial Intelligence
Good decisions begin with good questions. Three of the most important questions businesses should ask require finding causation before reliable answers can be determined. Those question types are: Associational questions (If I see X, what is the probability that I will see Y?); Interventional questions (If I do X, what is the probability that I will see Y?); and Counterfactual questions (What would Y have been, had I done X?) As a result, causal AI, which looks for causation rather than correlation, is essential for growing businesses.

Autonomous Intelligent Enterprise
Leadership and Decision-making
Leaders need to understand what decisions are important, how quickly they must be made, and what the consequences of certain decisions could be. Nevertheless, it’s easy for leaders to be overwhelmed by decision overload. One way to overcome decision overload is to let intelligent systems make routine decisions using the embedded expertise of the company’s best experts.